DR Congo's Fans Bought World Cup Tickets They Can't Use — Now They Want FIFA to Pay Up

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"We don't want our supporters who love football, who love the World Cup, to lose everything." That's Veron Mosengo-Omba, president of DR Congo's football federation, and the situation he's describing is genuinely grim: fans who scraped together money for World Cup tickets — some at seven times the cost of Qatar 2022 — now can't even get into the country hosting the tournament.

An Ebola outbreak across central and East Africa has prompted the US to close its borders to anyone who has been present in DR Congo, South Sudan, or Uganda within the previous 21 days. The US embassy in Kinshasa has suspended visa services entirely. For Congolese supporters, the World Cup might as well be on another planet.

Fifty-two years in the making, and fans can't get through the door

This is DR Congo's first World Cup since 1974. The weight of that cannot be overstated — over half a century of absence, and the fans who were ready to witness the return are now locked out by a public health emergency they had no part in creating.

Mosengo-Omba has formally asked FIFA to consider reimbursements, pointing out that "the tickets are a little bit expensive" — a masterpiece of understatement given that some listings on the official FIFA resale platform have exceeded $1 million. FIFA confirmed it "will look into it in due course." Which is the diplomatic way of saying nothing.

The travel restrictions are hitting more than supporters. Team officials based in Kinshasa have already left the country and are serving mandatory 21-day quarantines. The national team scrapped its pre-tournament training camp and relocated to Belgium instead, where it will face Denmark on June 3 and Chile in Spain on June 9 before heading to Houston — assuming the bubble holds.

The bubble has to hold

Andrew Giuliani, White House Task Force director for the World Cup, was unambiguous: "We cannot be any clearer" — Congo maintains the integrity of their training bubble for 21 days, or they risk not traveling to the US at all. The opener against Portugal in Houston is June 11. The margins here are razor thin.

DR Congo are in Group K with Portugal, Colombia, and Uzbekistan. Their second match against Colombia is in Zapopan, near Guadalajara — technically on Mexican soil, which opens a potential workaround for some supporters unable to enter the US. Whether that's logistically viable for fans in Kinshasa dealing with suspended visa services is another question entirely.

Any punter pricing up DR Congo's group stage prospects should factor in the chaos surrounding the team's preparation. A cancelled training camp, key officials in quarantine, and a squad preparing in Belgium under extraordinary pressure — that's not ideal build-up to facing Cristiano Ronaldo's Portugal in a first World Cup match in 52 years.

FIFA's response to the refund request will say a lot about how the organization treats its smaller federations when things get difficult. "Will look into it in due course" isn't a refund. It's a delay.

Steve Ward.
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Last updated: May 2026